The Walsall Healthcare NHS Trust is hiring ‘Response Volunteers’ to help support staff and out-patients at Walsall Manor Hospital.
The creation of Patient Involvement Partners will see volunteers play a key role in working alongside the Trust to meet and greet patients, assist with the video calling service to patients contacting loved ones and help to deliver documents and medicines throughout the hospital.
Garry Perry, Associate Director – Patient Relations & Experience, said the longer term aim was to set up a Patient Involvement Council which the partners will be instrumental in driving forward.
“This is an exciting and interesting opportunity that will allow the public to really get involved in their local services and help us better collaborate to represent all patients from all backgrounds and all communities,” he said.
“We’re looking for dependable, responsible people who are confident to express their views and are able to listen to and understand a variety of viewpoints. They will need to be able to read and process papers from relevant meetings and have clear written and verbal communication skills. We need people who are committed to the improvement of healthcare services and motivated to be part of any changes.
“We want partners to be able to contribute in face to face and virtual meetings – we will obviously follow COVID-19 guidance to minimise infection risk during the ongoing pandemic.
To find out more and apply for the role, please visit Walsall Healthcare Trust.